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Amtech Support Q & A
Q: How will Amtech support their products in the United States, Canada, South America, and
throughout Europe?
A: Amtech Drives Inc. has established its Corporate Office in Stone Mountain, Georgia,
with regional sales and service offices across the US. In other areas, Amtech uses agencies
and representatives. Amtech is forming an international service agreement with K+S
Services for warranty, field service, and startup. Wherever the need arises, Amtech can
provide the support and services required to meet our customers’ expectations.
Free 24/7 technical support is provided by telephone. All product manuals and technical
documents will be available for download in a PDF format from our new web site,
www.amtechdrives.com. Complete technical training for operators, engineers, and technicians
will also be available on our website, free of charge.
Q: What about energy and harmonics audits?
A: Amtech engineers based in the US and in strategic locations around the world are
available to assist in assessing plant needs for energy conservation and harmonics
mitigation. These audits can provide valuable energy savings and equipment protection, all
of which is reflected in profit for the customers’ bottom line.
Q: Suppose we have a special design project, can Amtech assist us?
A: Amtech engineers can assist in specialized applications for AC drives and develop a
proprietary firmware for our standard AXPERT product lines, and such specialized
applications can be protected to prevent unauthorized use.
One of Amtech’s many strengths is the ability to design specialized IGBT driver platforms
and develop custom high voltage, high amperage power supply applications. We are a
leader in the design of industrial wind and solar power conversions. Railroad power, high
power welding, and aircraft ground power are also a part Amtech’s engineering capabilities
and experience.
Q: Can Amtech provide references for its products and expertise?
A: Yes, Amtech has been providing drives and custom applications for 20 years throughout
the near east. We can provide quality references from all major industries and would be
pleased to arrange contacts and discussions concerning similar applications to any
customer’s needs.
Amtech equipment is used by all industries:
| Cement |
Pharmaceutical |
Pulp & Paper |
| Textile |
Chemical |
HVAC |
| Plastic |
Steel |
Transportation |
| Automobile |
Aviation - Ground Power |
Utilities |
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